The instrument

What is the Organizational
Resilience Index?

The Organizational Resilience Index (ORI) is a 56-item diagnostic instrument that measures how a team performs under sustained pressure. It covers seven dimensions.

The ORI was developed by Omar L. Harris of Intent Consulting and is delivered as a consulting engagement, not software. Team members complete an eight-minute reflective assessment. A consultant then interprets the results and connects each finding to a specific intervention.

Engagement surveys report how people feel. The ORI shows what to do about it.

Fact sheet

The ORI at a glance

Items
56
Dimensions
7, with 8 items each
Item design
6 positively framed and 2 reverse-scored items per dimension
Time to complete
About 8 minutes, on any device
Access
Tokenized links, with no accounts or logins
Cycle
90 days from baseline to follow-up
Foundation
Built on a tool validated in pharma
Developer
Omar L. Harris, Intent Consulting
What it measures

The seven dimensions of team resilience

01

Optimism

How the team reads difficulty: whether setbacks count as information or as proof of failure.

02

Emotional Regulation

The team's shared capacity to carry pressure without losing its footing in decisions, tone, or recovery.

03

Ownership & Initiative

Whether people act on what matters or wait for permission.

04

Flexibility

The ability to let go of yesterday's plan when today's conditions have changed.

05

Social Support

Whether trust, help-seeking, and mutual support exist, and whether they get used under load.

06

Purpose & Mission

The connection between daily work and the larger story that makes the effort worth it.

07

Grit & Perseverance

Sustained effort when recognition is sparse and the payoff is further away than anyone hoped.

Item design

Why reverse-scored items matter

Most team surveys suffer from ceiling effects: everyone rates everything highly, and the results can’t separate strength from strain. Two reverse-scored items in every dimension break that pattern. The result is the differentiation a real development conversation needs.

The engagement

How an ORI engagement works

01

Scope

Define the team or organization and the demographic cuts that will reveal meaningful patterns.

02

Assess

Respondents complete the eight-minute assessment through a tokenized link.

03

Interpret

The consultant analyzes the data and connects scores to specific interventions.

04

Act

Findings go to leadership, and the development pathway gets designed from there.

Measure, then build

The ORI and Foundational Teaming™

The ORI measures resilience, and Foundational Teaming builds it. Teams often take an ORI baseline, work through the Foundational Teaming system over 90 days, and then re-measure to confirm the change held.

Questions

Frequently asked questions

Is the ORI a software platform?

No. It is a consulting engagement supported by an instrument. Intent Consulting administers the assessment, interprets the results, and delivers the findings.

How is the ORI different from an engagement survey?

Engagement surveys produce percent-favorable scores and leave interpretation to the client. The ORI links each dimension's results to specific modules, conversations, and coaching pathways.

How long does the ORI take?

About eight minutes per respondent. The full engagement runs 90 days from baseline to follow-up.

Who developed the ORI?

Omar L. Harris, founder of Intent Consulting. He spent twenty-two years as a pharmaceutical executive across four continents and is the author of nine books on leadership, character, and team performance.

See what the ORI shows about your team.

A 30-minute discovery call costs nothing and commits to nothing.